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Placing an order can be done two ways. Available
for most items.. Available
for all items.. If
at any time you need to contact us please try to e-mail first, we are
quick to respond (with in 24 hours) If all else fails call Mike.. If paying with money order or check you will need to make it payable to *Michael Lough* and send the payment to..
Lo Custom Return Policy All returns are to be made within 30 days of receiving your order. All returns are subject to a 15% restocking fee unless item is defective or damaged, these will be replaced or repaired at our discretion. Items made by special order are non refundable. All refunds are done through your PayPal account unless payment was made with check or M.O. (you will then receive a bank draft for the refund) If your purchase is damaged, defective or just a return you need to send an E-mail to LoCustom@verizon.net with "ATTN. RETURNS" in the subject line and a detailed description of the problem (you will receive a response within 24hrs.) All damaged and or defective items returned for refund will have a full refund minus shipping and handling costs or will be replaced with an equal item. Do not return items to us without first obtaining return authorization. Orders returned to the wrong address cannot be credited. |